Tuesday, 6 June 2017

The Competitive Advantages Of a Multicultural Business

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In the globalized workplace, multicultural businesses are at an advantage compared to their competitors. Designing strategies with different cultures in mind is proving to be an effective way of gaining influence in many industries. Here are some of the advantages of having a multicultural business:

Wider understanding of worldwide and industry trends

Diversity in the workplace is a crucial factor for growth. Having people from different cultures and backgrounds as part of a team can help the company further understand what is happening in the world. Different insights and experiences allow a company to come up with solutions that will address the needs of more people.

Increase in industry value

Having people from different cultures and backgrounds increases a company's value in the global field. Creating a workplace that fosters growth for a diverse group of people shows that the company is competent and advanced. It also allows employees to understand their place in the industry as they learn about what's happening to the rest of the world. In this sense, the company and its employees become valuable players in the business.

Possibilities for expansion

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A company that hones talents from different parts of the world is a good way to prepare for expansion. In this generation, setting up offices in different parts of the world is necessary to cater to the needs of more clients and to increase the workforce. Having trained employees that can step up to the challenge will make it easier for a company to establish operations overseas. Exposing employees to different cultures and languages will help them adjust to working overseas as well.

Multicultural businesses are capable of expanding their influence and services. To further succeed, they need to equip their workforce to address the needs and find new solutions to what the world needs.

Eddie O’Brien is Arvato Bertelsmann’s regional CEO for the Americas. Prior to Arvato, he served in executive positions in Microsoft from 1999 to 2014. He is passionate about driving growth, leading turnarounds, and implementing 'executional excellence' concepts, thinking, and culture into organizations. For more business management articles, visit this Google+ page.

Sunday, 30 April 2017

The buzz about Microsoft's new face-swap app

Face-swapping has been a trend nowadays. With apps like Snapchat, Instagram, and SNOW swapping faces of people into faces of their friends or celebrities, it seems this kind of app is here to stay. However, this game-changer from Microsoft is expected to set a higher bar in the world’s face-swapping standards. Microsoft’s Face Swap app is expected to bring seamless and more realistic results. 

Image source: winbuzzer.com

The Face Swap app not only allows users to place their faces on different faces but on different scenarios and scenery as well. This feature is unique only to the Face Swap app. This facial recognition software works with Microsoft’s Bing so users can swap their faces in different online images. Anyone can appear in space, on a red carpet, or on a beach. It is expected to take social media by storm. 

The app can also let users try on different outfits and hairstyles in their library of images. Users can get started by taking a selfie or by choosing an image from their smartphone’s photo gallery. The Face Swap app will then make something new with the user’s face, which can be applied to numerous scenes. This technology can also match lighting, head position, and skin tone for a more realistic swap. Results can be shared online or saved in a gallery. It is already available via Google Play in select countries like Australia, Canada, and the United States. 

Image source: betanews.com

Eddie O’Brien has spent more than a decade as an executive at Microsoft. Check out this blog to read more about the tech world and other business news.

Thursday, 27 April 2017

The Benefits Of Outsourcing It Services

Outsourcing is a concept that is being received well by a lot of companies these days.  While it is common for smaller companies to outsource their services,a lot of big businesses have also followed suit.With rapid advancements in digital technology, many companies resort to outsourcing their IT services.Here are some benefits of IT outsourcing.
Image source: shutterstock.com
Reduced risks

Outsourcing IT services means companies won’t have to worry about delegating in-house staff to handle technical issues.  In-house staff members may feel helpless doing all the IT work themselves, but outsourcing IT services will mean a different team will attend to the company’s needs without disrupting the official workflow.

Reduced costs

One of the big reasons companies outsource their IT services is cost-cutting.Companies save a lot on outsourcing services, as the outsourcing agency will take care of the software, gadgets, and other requirements.Companies won’t have to spend money on software or people to handle processes in which they do not specialize. 

Image source: lutz.us
Better business focus

When companies spend time on the things they’re not good at,they waste a lot of time, money, and effort.  Outsourcing means better focus for the whole team in improving the business’ core products and services. 

Eddie O’Brien has served several  multinational  companies  in  different countries   over  the  years. He currently works as the CEO of the Americas at Arvato Bertelsmann.Visit this blog to learn more.

Tuesday, 10 January 2017

Fit To Lead: Traits Of Successful Business Leaders

Most of the times, a company’s success (or failure) is dictated by its leadership. While fervent investors can “run” the company, committed leaders do not just stop on gaining money for the business. They go beyond earning a profit. Here’s a list of what successful business leaders have in common.

Image source: insperity.com

They bravely face bad news

Running a business does not always mean receiving only good news. While a lot of business leaders dislike hearing bad news, effective and successful leaders face them as it is. They do not worry about looking weak in front of their employees, but instead, they make conscious efforts to assess problems and quickly resolve them.

They do not lose their perspective

Many business founders and leaders are passionate about gaining more income, but successful business leaders never forget why they started in the first place. They might make wrong choices in life, but they never lose their positive perspective.

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They lead with courage

Innovative business leaders are confident and proactive, no matter what the situation. They are never intimidated by intelligent conversations, and they do not avoid conflicts because they know they will learn something along the way.

Eddie O’Brien, currently serves as the CEO of the Americas at Arvato Bertelsmann. Prior to that, he spent years working for Microsoft. Visit this blog for similar articles.

Friday, 16 December 2016

Optimizing Business Efficiency: Recommended SCM Solutions

A business owner or manager must know everything going on in his company, and should have easy access to pertinent information. He or she should get a good look at environments both internal and external to the business. That is where supply chain management comes in, since it mainly involves the oversight of materials, information, logistics, and finances upon which entire operations and production rests. SCM traces the path of such materials from the supplier to the business, from wholesaler to retailer, and finally, the consumer.

 Image source: varenyasoftech.com

The entire concept is simple, but in practice, it is mired in details and a surfeit of information. CEOs often struggle with handling supply chain methods. Furthermore, they are not always equipped with the necessary information to compute increasing profitability within the supply chain. For this reason, supply chain management software has been created and developed.

Image Source: forbes.com

There are numerous supply chain management software in the market for SMEs, but among them, the most recommended would be Oracle, Blue Ridge, and GAINsystems. Oracle offers an impressive and comprehensive repertoire, with over 420,000 customers and deployments in more than 145 countries. Included in their package is the E-Business Suite, ERP, and retail offerings.

Blue Ridge, meanwhile, is a cloud-based planning platform, making it a favorite among retailers and distributors. They determine customer demand forecasts with the bonus of creating a precise plan of meeting demands. GAINSystems uses an advanced planning and profit optimization method with their technology which will allow businesses to identify improvements and adopt these, with room for adjustments and transitions.

Edmund O' Brien is the CEO of the Americas at Arvato Bertelsmann. He oversees the multibillion-dollar BPO services (including SCM, CRM, financial and IT solutions) provider's operations in several countries. For similar articles, visit this page.

Monday, 17 October 2016

Developing a Good CRM Strategy

A critical part of financial success is customer relationship management or CRM. This applies to all industries. Many economists emphasize the importance of developing a good CRM strategy. Below are a few suggestions.

Understanding the target market: The first and most important step in any strategy is to know who it is being made for. As the name suggests, CRM requires building a solid relationship with customers. This can only be done when there is at least a basic understanding of one’s target market. Different industries have different markets. Businessmen should carefully understand who they are selling to and those that actually buy their specific product or service.

Image Source: venturebeat.com

Maintain adaptability through KPIs and KRAs: CRM solutions are often associated with the development of the business’ KRAs (key result areas) and KPIs (key performance indicators). The relationship implies that CRM strategies have to be adaptable. Entrepreneurs have to continually review their performances and how well they are managing their customers. Policies and procedures that are no longer helpful should be revised or removed immediately.

Think integration: Industries should consider optimizing technologies. Today’s society runs on speed and information. It is critical for clients to feel that their concerns are being handled immediately. Thus, businesses should be able to address issues as soon as they are received. This can only be done with the proper IT solutions. Companies should not only think big; they should think wide.

One good suggestion would be to seek the assistance of an expert in these kinds of procedures. Then an effective and customized CRM strategy can be formulated.

Image Source: venturebeat.com

Eddie O’Brien worked at Microsoft for more than a decade as part of its executive team. He is now the CEO of Americas of Arvato Bertelsmann, handling many areas of business success, including developing CRM solutions. To learn more, follow this Twitter account.

Wednesday, 12 October 2016

The Accountant's Toolbox: Apps For Working Efficiently

Back in the day, an accountant's bosom companion was his ledger and a calculator. That still meant long hours poring over numbers until they were swimming before one's eyes. Even when accounting software started becoming the standard, it still took some skill to learn and master these. Nowadays, thanks to technological advancements, accountants have better tools for accomplishing their tasks more quickly, accurately, and efficiently. 

One such example is Freshbooks, a cloud-based accounting app that makes expense management, invoicing, and the like easier because of feature automation and collaboration capabilities. Freshbooks can be used risk-free for 30-days before one has to pay a monthly fee. 

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Another one that's worth looking at is the online bookkeeping app Xero. This positively-reviewed accounting tool allows users to follow their cash flow in real time, thereby allowing the users to conduct their business anywhere they can connect to the Internet. Like the previously mentioned Freshbooks, Xero can be used free for a month but will come with a monthly fee thereafter. 

For those who prefer free accounting software, Wave is one of the most popular options. While many "freemium" apps limit what their users can do unless they pay for features, Wave comes with a number of useful abilities for free such as being able to import transaction data securely and automatically generate professional-looking reports. And it can do all of these without a cap on the number of customers or reports. 

Image source: techcrunch.com

Of course, along with all these, one shouldn't neglect the tool that's been around for so long and remains to be the industry standard, Microsoft Excel. This is the tool by which most accountants cut their teeth, and it's still widely used today because of its stability and usefulness. And like its younger brethren, Excel can also be used in newer gadgets like tablets and mobile phones. 

Eddie O'Brien is a certified public accountant who earned his degree at the University of Cork. Follow this Google+ page for updates about accounting and working for multinational companies.